THE RIKI HELP CENTER

Let’s make
things clearer.

Riki is here to help you understand your cash flow, explore your options, and find your next step.

Friends at a café with Riki, their light-blue money buddy.

Your questions, answered.

Where do I start?

Start in the Riki app. Connect the financial account you choose, review your financial picture and explore your next step.

What is Riki?

Riki stands for Residual Income Knowledge Index. It uses cash-flow patterns to help you understand your ability to pay and explore loan options.

What does cash flow mean?

Cash flow is the money coming in and going out. What remains after your regular expenses helps you understand the room in your budget.

How do my rent payments fit in?

Rent is part of your regular financial commitments. Reviewing housing payments alongside income and other expenses adds context to your financial picture. This does not mean that payments are automatically reported to credit bureaus.

What can I learn from my data?

Look at income patterns, recurring obligations and what remains after expenses. These insights can help you understand how a new payment might fit your budget.

Is the calculator a loan offer?

No. It subtracts the spending and cushion you enter from your monthly income. The result is a budget estimate, not a loan offer, Riki Score or borrowing limit.

What loans can I explore?

Explore personal loans, home purchase, mortgage refinance and home equity. Availability and terms depend on the loan and your eligibility.

Will my credit score be considered?

Riki puts cash flow and ability to pay at the center. Individual loan programs may also consider credit history and other eligibility requirements.

How much can I borrow?

There is no single maximum across all loan options. The amount depends on the product, your financial picture, the property where applicable and underwriting requirements.

What information should I share with Ask Riki?

Ask about cash flow and loan options. Do not enter bank passwords, account numbers or Social Security numbers into this website’s chat.

How do I clear this chat?

Choose New chat in Ask Riki or reload the page to clear this browser’s conversation.

What should I review before connecting an account?

Read the connection permissions and privacy information presented in the app. Understand the information requested before choosing what to share.

Get Riki
Friendly light-blue Riki in a black beanie and sunglasses

Get Riki.

Connect your real financial picture, chat with Riki about your money, and continue your loan journey in the app.

Download on the App StoreGet it on Google Play

Riki imagines a home of their own. Silent video · 15 seconds.